NRRCD™ · CUSTOMER CARE

Contact Us

Questions about a piece of jewelry or an existing order? Contact us for product information, sizing details, payment questions, shipping updates, returns, or refunds.

For an Existing Order

Please include your order number, the email address used at checkout, and a brief description of your request. If an item arrived damaged, incomplete, or incorrect, include clear photographs of the item and packaging where possible.

Before Returning an Item

Contact customer support before mailing an item back. We will review your request and provide the appropriate return address and instructions. Do not send merchandise to the registered business address unless we specifically instruct you to do so.

Business & Contact Information

Brand: nrrcd™
Company: Guangzhou Dianzi Technology Co., Ltd. (广州点子科技有限公司)
Legal representative / Owner: Lanxiang Li (李兰香)
Registered business address: Room W90, Units 407 and 408, No. 4 Lingshan East Road, Tianhe District, Guangzhou, Guangdong Province, China
Customer support email: service@nrrcd.com
Telephone: +86 20 8499 9288 · +86 20 8730 0569
Customer service hours: Monday–Friday, 8:30 AM–5:30 PM (China Standard Time, UTC+8)

Messages received outside customer service hours are reviewed during the next service period.